The second-hand marketplace Shoppers Voice Anger Regarding Size Updates
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The second-hand shopping app has revised its measurement guidelines for female and kids' apparel failing to inform all shoppers about the modification.
Online Platforms Response
Numerous buyers and vendors are posting online saying Vinted listings now show a different size category versus the original listing as a result of the reclassification.
The company said the new system was more in line with other platforms.
It has advised users to review their products and adjust the sizing manually where appropriate, resulting in member annoyance.
Size Classification Updates
Before the change, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was previously a 12 but currently displays as UK 16-18.
Shopper Stories
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, located in Scotland, stated items she posted on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
A different user, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she explained.
Platform Context
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods after backlash from users.
